Warden/Nurse Call Systems Service Engineer

Location : Edinburgh, City of Edinburgh, Scotland
Job Ref : JA773
Consultant : James Alexander
Sector : Engineering, Manufacturing
Salary : £Competitive + Vehicle + Benefits


JA773 – Field Service Engineer -Warden/Nurse Call Systems

Location – Edinburgh

Salary – £Competitive


We are recruiting currently for a Field Service Engineer with strong Warden/Nurse Call system knowledge to join our client’s Fire & Security Business. The Field Service Engineer will work as part of a strong team to carry out Planned Preventative Maintenance (PPM), Reactive Maintenance and extra works/emergencies in accordance with the contract requirements on Warden/Nurse Call Systems. Reporting to the Operations Manager.

Key Responsibilities:

  • To carry out PPM in accordance with set schedules, ensuring engineering standards are maintained in order to maximise the operational effectiveness and reliability of the Warden/Nurse Call Systems.
  • Adherence to set engineering standards in accordance with Health and Safety at Work Act (HASAWA) requirements.
  • To ensure onsite Quality Assurance procedures are adhered to in all respects and to maintain accurate records/documentation associated with the Warden/Nurse Call Systems.
  • To respond in a prompt and effective manner to all relevant reactive maintenance issues, and help desk requests.
  • To co-ordinate initial actions associated with all requests from the client.
  • To co-ordinate visiting specialist sub-contractors associated with Warden/Nurse Call Systems aspects of the PPM schedules.
  • To respond to call outs and cover breakdowns and emergencies associated with the contract as required.
  • Fault diagnosis associated with the PPM or Reactive maintenance of the site.
  • Assist other trades as necessary.
  • Manage workload and prioritise jobs appropriately
  • To provide reports in relation to work and equipment as required.
  • To undertake miscellaneous duties as requested by the Client.
  • To proactively work towards the growth of the contract into other service provisions be they System Upgrades, Like for Like replacements, Project works, etc.

Skills & Experience:


  • Strong Warden/Nurse Call Systems skills and knowledge
  • Health and Safety Training
  • GCSE (or ‘O’ Level equivalent) passes in Maths and English or recognised equivalent
  • Industry experience with similar maintenance duties including fault diagnosis, rectification and preventative tasks


City & Guilds Part 3 (Electrical Installation 2360) or recognised equivalent
Experience in IT & Networking

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