Transport Administrator

Transport Administrator

Description

AL261: Transport Administrator

Location: Haddenham, Buckinghamshire

Salary: £25,000

Duties & Responsibilities:

• Checking customer orders against the system to ensure correct equipment is allocated and checking that the order matches the quote & order is allocated against the correct customer.
• Creating a Front Sheet for each hire to ensure all details relating to the hire are recorded in one place and updating these as necessary.
• Prior to the hire commencing checking if payment & contract for hire has been received with the Hire Controller handling the order.
• Arranging delivery times and collection times with Dispatch Office and confirming these with the customer. Booking in deliveries & collections with site.
• Monitoring Off-Hire dates and contacting customers where necessary.
• Checking that all equipment is to be collected and, if this is not the case, informing customer of additional costs which will apply.
• Any missing items will be reported by the driver and the Off-Hire Administrator will follow these up with the customer.
• Off Hire spreadsheet updated to keep a record of all collections.
• Reporting of Cross Hired items to Procurement Office.
• Assisting transport manager with administration where required

Skills & Qualifications:

• Experienced Administrator.  
• Good interpersonal skills and the ability to work independently and take initiative
• Ability to work as an individual and a team.
• Excellent written and verbal communication skills
• Excellent time management and organisational skills are a must
• Outstanding customer service skills with a friendly telephone manner
• Working knowledge of Microsoft office packages
• Attention to detail
• Comfortable using different IT Systems. Training on internal systems will be given. 

Location: Haddenham, Buckinghamshire

Salary: £25,000