Service and Installations Engineer

Location : Leatherhead, Surrey, England
Job Ref : HA88
Consultant : Holly Arman
Sector : Engineering, Manufacturing
Salary : £32k - 33k per year

Description

HA88: Service and Installation Engineer 

Location – Fieldwork throughout the UK with regular visits to their head office in Leatherhead 

Salary – £32,000 – £33,000 Per Annum 

Overview:

First Military Recruitment is working in partnership with our client to recruit a Service and Installation Engineer to join their team based in Leatherhead 

Our client are seeking a service engineer to be responsible for attending customers’ sites to undertake installation, commissioning, planned maintenance and reactive service calls.  

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities:

  • To attend site as instructed to carry out servicing, repair, installation, commissioning and planned maintenance of humidifiers and dehumidifiers throughout the UK.
  • To bring any issue affecting the equipment’s performance or safety to the user’s attention and recommend suitable remedial actions.
  • To provide written reports summarising the work done, parts used, remedial work and corresponding parts required on completion of each service call.
  • To complete all relevant and necessary in house or external training tasks within specific timescales.
  • To regularly review your schedule of service and installation calls to ensure you fully understand the overall requirements of each job both technically and logistically.
  • To follow the company’s service and installation process to ensure you provide the highest level of customer satisfaction.
  • Promoting our products and services over the phone and on-site during service visits.
  • Always keep suitable and sufficient levels of spare parts, materials, and consumables on your vehicle.
  • Ensure all stock movements between the warehouse, vehicles and site are recorded correctly.
  • Carry out relevant and necessary in house or external training

Skills and Experience:

  • Humidification and dehumidification products offered and supported by the company.
  • The technical processes and procedures required to provide our services on site.
  • Plumbing/pipe fitting skills.
  • Microsoft SharePoint with respect to technical resources available to you.
  • Time management and organisational skills.
  • Communication both verbally and in writing.
  • Health and Safety with respect to both your individual and company obligations.
  • You must hold a full, clean, UK (United Kingdom) driving license.
  • You should have good working knowledge of Microsoft office 365 (Outlook, SharePoint, and One Note)
  • Be flexible within your role and be able to step outside the remit of your job description from time to time to meet the company’s needs or requirements.
  • Apply your knowledge and experience to unfamiliar technical or operational situations and deliver practical, workable, and effective solutions.
  • Be capable of problem solving both technically and operationally to meet the needs of the business.
  • Undertake regular comprehensive product training with the manufacturer and in house.
  • Help with the marketing via promotion of our equipment through social media.

Location – Fieldwork throughout the UK with regular visits to their head office in Leatherhead

Salary – £32,000 – £33,000 Per Annum

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