Order Processor

Location : Fareham, Hampshire, England
Job Ref : MS46
Consultant : Molly Smith
Sector : Customer Services
Salary : £24.5k - 30k per year


MS46 – Order Processor

Location:  Fareham, Hampshire

Salary:  £24,500 – £30,000 per annum

Overview: First Military Recruitment are currently seeking an Order Processor on behalf of one of our clients. The successful candidate will be responsible for processing electronic orders, in accordance with customer / product specification onto Window Designer and Logikal.

Applications from ex-military personnel are encouraged but all applications will be given due consideration.

Duties and Responsibilities:

  • To be responsible for the processing of orders from our various customers and ensure the accurate input onto Window Designer.
  • To ensure the provision of a quality service which provides for the order being manufactured and delivered in line with the customer order date.
  • To respond to customer telephone enquiries, ensuring an excellent level of customer service and support is provided.
  • To develop and maintain excellent working relationships with customers and internally with installations.
  • To liaise with the customer via email and telephone to give further help if required regarding their orders.
  • To be able to batch customers’ orders.
  • To be responsible for ordering components not manufactured inhouse.

Skills and Qualifications:

  • Experience in the window industry processing window orders and quotes.
  • A confident and organised individual with excellent communication skills and the ability to communicate effectively at all levels.
  • Must have the drive, ambition, and determination to develop technical knowledge of the products we supply.
  • The ability to receive and process orders quickly and efficiently with the ability to prioritise your workload and meet the deadlines set.
  • Good IT skills with a good working knowledge of Microsoft Office, Window Designer and Logikal.
  • Good problem-solving skills with the ability to work under pressure and demonstrate effective time management.

Location:  Fareham, Hampshire

Salary:  £24,500 – £30,000 per annum

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