Night Supervisor

Location : Broadway, Worcestershire, England
Job Ref : LB50
Consultant : Lewis Bradley
Sector : Secretarial, Admin
Salary : £25k per year

Description

AR246 – Night Supervisor

Location: Broadway

Salary: £25,000

Overview:

First Military Recruitment are currently seeking a Night Supervisor for our client based in Broadway. The successful candidate will be required to work five shifts per week during the hours of 23:00 – 07:00.

Applications from ex-military personnel are actively encouraged however, all candidates will be given due consideration.

Duties and Responsibilities:

  • Ensure internal and external guest requests can be answered and take reasonable action to look after their experience.
  • Work in a small team to deliver the nightly checklist of tasks and liaise with other departments to assist wherever possible.
  • Ensure that all administrative tasks are completed accurately and within given deadlines and email correspondents are kept updated.
  • Be proactive in ensuring a high level of cleanliness and presentation of the hotel and estate.
  • Deal with any late check in, rooming guests, early check out and early breakfast requests.
  • Be available to serve and correctly charge any late drinks/snacks for residents.
  • Ensure that close of shift balances are correct and any discrepancies resolved and ensure that all floats are counted and agreed ready for safe storage ready for the oncoming shift.
  • To liaise and be on hand to drive guests to and from each property, ensuring they have freedom to move around the estate.
  • To have a good knowledge of the local area, events, hotel facilities and promotions.
  • Handle, follow up and communicate any comments or complaints. Pass on to relevant HODs or managers if unable to handle.
  • Responsible for reporting sickness and absenteeism calls in the night to the relevant persons and be proactive in finding cover.
  • To have knowledge of basic in room and hotel maintenance.
  • Responsible for the fire safety and security of the hotel premises, ensuring that safe Systems of Work procedures and quality standards are maintained. Be a responsible key holder, ensuring strict control of master keys.

Skills and Qualifications:

  • Driving licence
  • Experience essential
  • Good communication skills
  • Able to prioritise workload to complete all tasks to high standards
  • Good time management

Location: Broadway

Salary: £25,000

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