House Manager

Location : Hampstead Garden Suburb, Greater London, England
Job Ref : JS312
Consultant : James Smith
Sector : FA
Salary : £75k - 90k per year


JS312 House Manager (UHNW Family)

Location: Hampstead Gardens

Salary: Circa £80,000


Our prestigious client is currently seeking to appoint an experienced House Manager / Facilities Manager with a strong technical background to work at their property in Hampstead Gardens.

Please note that to apply for this role you must already be living in or near London (commutable distance to the property). The role will be premised on a Monday-Friday basis, but with flexibility is mandatory. 

Our client encourages applications from former military personnel, however all qualified applicants will be given consideration.

Duties and Responsibilities:

  • Identifying and ensuring that any maintenance issues are dealt with swiftly.
  • Daily visual checking of both inside & outside house including all technical equipment (IT, audio-visual, lighting, room temperatures & humidity etc).
  • Liaising with contractors and monitoring quality and deadlines for works done and service provided; competition quotes obtained on annual contracts and comparisons made.
  • Ensure that the property is always maintained to the highest possible standards.
  • Annual performance audit of contractors.
  • Scheduling and supervising household maintenance and repairs with contractors and service companies; check and monitor completed work.
  • Develop and implement a facility management program including preventative maintenance and periodic maintenance inspections.
  • Respond to urgent maintenance calls.
  • Ensure that cost effective support and maintenance arrangements are put in place and regularly reviewed, using internal resources and external contractors where appropriate.
  • Ensuring that adequate planning and budgetary provision is made for maintenance and repair works, and that continuity of service is optimized.
  • Fix small repairs when required.
  • Ensure the House Manual is accurate and up to date.
  • Health & Safety Management: ensure regular emergency equipment checks including fire and intruder alarms, emergency lighting and fire extinguishers are completed.
  • Liaising with Family Office & other property managers; weekly updates to the Family Office.
  • Carrying out specific tasks and/or projects requested by the Family, e.g., assisting the Family & guests with specific requests (restaurant reservations, special events organization, etc).
  • Administrative tasks such as household budget & cash flow management; household bill payment management; contractor & suppliers’ database management.
  • Oversight of household purchases procedure.
  • Responsible for the staff house maintenance & management.
  • Maintain up-to-date inventories of wine, spare equipment, household items, etc.

Staff Supervision:

  • Management of household staff to ensure a smooth-running operation.
  • HR duties for household staff. Reporting HR issues to PA and HR Director.
  • Staff management (e.g. working Rota; timesheets; holiday planning; staff issues handling).
  • Securing the house during the Family’s absence.
  • Occasional chauffeuring duties.
  • Organisation of security team.

Location: Hampstead Gardens

Salary: Circa £80,000

Request Callback