Heritage and Assurance Manager

Location : Chelsea, Greater London, England
Job Ref : AL274
Consultant : Alex Lyons
Sector : MI
Salary : £45k per year


Heritage and Assurance Manager

Location: Chelsea, London

Salary: Circa £45,000 + Other Benefits


The Heritage & Assurance Manager is responsible for distinct areas of service provision within the portfolio: management of heritage assets (including conservation work, management and maintenance of the archives and Library) accountable to the Director of Estates, Facilities & Quartermaster.

Duties and Responsibilities:

  • The post holder develops and manages procedures in respect of all heritage assets and ensures that appropriate statutory guidance is provided to all those who work with or have access to them. The Heritage & Assurance Manager has line management responsibilities for residents and volunteers employed within this discipline and budgetary accounting responsibility for these areas.
  • The Heritage & Assurance Manager will, as and when required, support the Audience Engagement team and develop ways to present the institution and its collections to both internal and external audiences, whilst at the same time balancing the preservation of the fabric and character of the buildings.
  • Assists the Director of Estates, Facilities & Quartermaster in developing plans to achieve the organisational strategic objectives in regard to Heritage matters and as a member of the Heritage Steering Group acts as the minute secretary.
  • Produces and develops Heritage related policies including but not restricted to the buildings, archives, library and fine art collections.
  • Manages the historical fabric, in coordination with other departments and with financial accounting and line management responsibilities.
  • Initiate building, renovation and conservation work on the Heritage fabric of the building and collections.
  • Responsible for the sitewide assurance visit programme and follow on liaison with other internal departments and monitoring outstanding actions and progress with other managers.
  • Responsible for and develops Environmental policies.
  • In partnership with Audience Engagement, will manage and account for the onsite archive holdings.
  • Act as building custodian.
  • Supports Audience Engagement in the liaison with external researchers, agencies, local authorities, national bodies or cultural Heritage industry associations.
  • Supports Audience Engagement with access and availability to heritage buildings and assets during the annual History Festival.
  • Budgetary accounting within delegated areas of responsibility.
  • Manages the Conservation Plan and associated documents such as the Grounds Management Plan and Collectables Plan.
  • Carries out duties of Duty Officer and made available for all ceremonial events as required.
  • Responsibility for own Health & Safety and for those affected by the post holder’s acts or omissions.
  • When required, will deputise for the Infrastructure & Projects Manager during periods of absence for Maintenance and CBRE contract issues. Act as the main point of contact during such periods for:
  • Contract Supervisor.
  • If required, carry out monthly quality assurance checks/audits on the Property management contract and procedures.
  • If required, carry out 10% checks on all works with a value of less than £10k, including responsive works.
  • General maintenance related issues.

Skills and Qualifications:

  • H&S Qualification at NEBOSH or IOSH.
  • Stores Management Qualification.
  • History Qualification (Desirable).
  • Excellent English verbal and written communication skills.
  • Highly organised with extensive administrative skills and competence in the use of Microsoft Office software; on site and specific training on inventory software packages will be provided and arranged upon successful employment.
  • Ability to work independently and simultaneously on numerous different projects and to retain a clear head under pressure.
  • A genuine interest in and understanding of the heritage sector, particularly in military heritage and related social history.
  • Enthusiasm for learning.
  • Well-developed personnel management, customer service and interpersonal skills, able to interact with both diplomacy and discretion when representing the Institution at all social and official levels.
  • Experienced in managing equipment, supply and fabrics of buildings.
  • Military stores trained.
  • Health & Safety trained.
  • Project/Contract Management (Desirable).

Location: Chelsea, London

Salary: Circa £45,000

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