Head of Product Information (E-Commerce)

Location : Birmingham, West Midlands, England
Job Ref : EJ650
Consultant : Edward Jeffs
Sector : Transport, Logistics
Salary : £0 per year


EJ650 – Head of Product Information (E-Commerce)  

Location: Birmingham

Salary: £Competitive


First Military Recruitment are currently seeking a Head of Product Information (E-Commerce). Our client are the largest independent home appliance and spare parts distribution organisation within the UK working with a number of household brands.

As Head of Head of Product Information (E-Commerce) you will be leading a team of 24 people.

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities:

  • Understanding, contributing and delivering the Company strategy
  • Training, coaching & developing individuals to maximise their performance, development & productivity
  • Leading the Product Data Team
  • Maximising inter-departmental communication of project developments to ensure timely delivery
  • Maximising work flow through effective people management, KPI setting, reporting and dashboards
  • Developing our back office systems to reduce duplicate input, either through in-house development or outsourcing
  • Developing best practices in data management and control
  • Improving department efficiencies through the use of our RPA software technology
  • Ensuring our data & content are at least as good as the OEM, focus on regular streams of data supply and a proactive approach to gaps in our data portfolio
  • Ensuring product data is loaded in line with the data prioritisation plan
  • Maximising on-line customer experience through findability of parts
  • Working with the Head of Purchasing to ensure plans are in place on the route supplies of model data
  • Analysing the product performance of parts, recommending changes to improve and drive conversion
  • Maintaining product information at optimal levels as per company KPI, including lifecycle management and product relations
  • Understanding returns in relation to data errors and set proactive actions to reduce

Skills and Qualifications:

  • PIM Systems experience
  • Experience in managing and leading a large team of people
  • Knowledge of product information management systems and SQL databases, spanning from ERP to integrations with websites and to the manipulation of large data sets through SQL
  • Knowledge of RPA processes and systems to improve departmental efficiencies
  • Strong numerical and analytical skills with ability to assimilate information
  • Ability to work under pressure to meet deadlines set
  • IT literate in appropriate Microsoft systems including advanced excel
  • Experience in developing internal applications to maximise the power of PIM systems to enable internal departments to optimise processes
  • Highly organised with the ability to schedule your own and others workloads
  • Ability to work on projects independently and as part of a team
  • The ability to lead with speed


  • Free on-site parking
  • 34 days annual leave (including bank holidays)
  • Pension scheme
  • Access to over 250 discounts including high street and online shopping, travel, technology, entertainment, food and drink and many more via Perkbox
  • Potential to win access to Football tickets for Birmingham City home games
  • Staff discounts on all products

Location: Birmingham

Salary: £Competitive

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