Service Supervisor

Location : Muir of Ord, Highland, Scotland
Job Ref : JB16
Consultant : James Bird
Sector : Engineering, Manufacturing
Salary : £40k - 45k per year


JB16: Service Supervisor

Location: Muir of Ord

Salary: £40,000 – £45,000 OTE


First Military Recruitment are currently seeking a Service Supervisor on behalf of one of our clients.

As Service Supervisor you will be responsible for leading a talented team of engineers and apprentices. You will play a vital role in the business as you will be first point of contact with customers therefore, you must have excellent communication and organisational skills.

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities for the Service Supervisor:

  • Lead a team of three engineers and two apprentices.
  • Develop and manage the team to strengthen productivity and quality control in the workshop.
  • Support engineers with technical queries and problem solving.
  • Mentor the apprentice engineers and keep up to date with college requirements.
  • Work closely with the parts and sales teams.
  • Raise sublets for the workshop.
  • Organise routine servicing and monthly inspections on stock machines.
  • Organise the emptying of skips and removal of waste oil and filters.
  • Order and organise workshop tools, sundries.
  • Ensure compliance with all health and safety procedures and promote a safe working environment.
  • Maintain a clean and tidy depot, workshop, and engineer vans.

Skills and Qualifications for the Service Supervisor:

  • Relevant experience and qualifications e.g., City and Guild, NVQ or SVQ qualifications in Plant Maintenance.
  • At least three years’ experience as a technician and ideally management experience.
  • Experience in construction plant, diesel engines, electrics, hydraulics, transmissions, and fault finding using electronic diagnostic equipment.
  • The ability to prioritise tasks and work well in a busy environment.
  • Strong attention to detail.
  • Great customer service skills and the ability to build rapport with our customers.
  • Good IT skills and working knowledge of Microsoft applications.

Benefits for the Service Supervisor:

  • A competitive salary and bonus.
  • 29 days annual leave, rising to 34 after 10 years’ service.
  • Contributory pension scheme.
  • Employee assistance programme.
  • Healthcare cash plan (company paid).
  • Company van.
  • Free on-site parking.

Location: Muir of Ord

Salary: £40,000 – £45,000 OTE

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