Sales Coordinator (Hindi/Gujrati/Punjabi/Urdu)

Sales Coordinator (Hindi/Gujrati/Punjabi/Urdu)

Description

LB74- Sales Coordinator (Hindi/Gujrati/Punjabi/Urdu Speaking)
Location: Rochester, Kent
Salary: £22,000 to £25,000 per Annum

Overview:

First Military Recruitment are currently supporting our client in the search for a Sales Coordinator.

Our client is keen to offer opportunities to Ex-Military personnel, but all applications will be considered.     

Duties and Responsibilities of Sales Coordinator:

• Encourage customers to buy products by using a prepared script to reference important parts of what the company offers.
• Go off-script when necessary to build a relationship with customers or answer any questions they have not addressed in the script.
• Advise prospective and current customers by answering questions and addressing concerns about purchased products.
• Update database with new information every time there is customer interaction and back up data regularly to protect sensitive customer information.
• Update sales forecasts monthly, to maintain high service levels to all customers.
• Complete forms and record logs to create accurate, detailed files for each customer, providing insight into the target audience and what they want from the company.
• Follow organisation standards to maintain quality service and guarantee customers receive exceptional service.
• Track performance vs contract, to ensure the company have the correct information to manage rice stocks effectively as well as tracking & flagging contract renewal dates.
• Boost morale in the office by adopting a team mentality on the sales floor
• Report any necessary changes to processes that will boost productivity and efficiency and cut back on wasted costs.
• General sales support for range reviews, samples, meetings, presentations etc.
• Personal Development – Customer management – In time, assume additional responsibility for specific customers and take business development opportunities for growth.
• Any other reasonable duties, responsibility or requests that may be issued by Management from time to time.

Skills and Qualifications:

• GCSE’S in at Grade A-C (4-9).
• A degree in a related discipline.
• In addition to English, fluency in either of two ethnic languages Hindi/Gujrati/Punjabi/Urdu is essential.
• English, Maths & Science preferred subjects.
• Previous, demonstratable experience within a customer orientated role.
• Excellent MS Office skills, particularly Excel knowledge
• Analytical, numerate and a good problem solver.
• Able to work in a fast-paced environment with the ability to complete tasks in a timely and accurate manner.
• Strong organisational skills.
• Ability to work independently and as part of a team.
• Great interpersonal and communication skills.
• A self-starter, able to take the initiative and run with it.
• ERP/MRP experience advantageous e.g., SAP, MS Dynamics.
• Previous, demonstratable experience within a telephone sales orientated role.
• FMCG/Food environment.
• Flexibility to meet the requirements of the role.
• Positive, pro-active attitude.
• Excellent communication skills both verbal and written at all levels.
• Ability to work with a varied stakeholder group.
• Ability to keep calm under pressure.

Location: Rochester, Kent
Salary: £22,000 to £25,000 per Annum