Parts & Van Sales Advisor

Location : Thatcham, Berkshire, England
Job Ref : JB49
Consultant : James Bird
Sector : Sales
Salary : £20k - 25k per year


JB49: Parts & Van Sales Advisor

Location: Thatcham

Salary: £20,000 to £25,000 per annum


First Military Recruitment are currently supporting one of our established and expanding businesses in the search for an Parts & Van Sales Advisor.

You will be responsible to achieve daily individual sales and profit targets through the effective use of resources and to pro-actively maintain and develop the depot sales and profitability by value added selling and enhancing customer relationships. The role involves working in the depot and going out to make deliveries, so clean driving licence is essential.

Our client is keen to offer opportunities to Ex-Military personnel, but all applications will be considered.

Duties and Responsibilities:

  • Deliver parts and attachments in response to customer requests in an efficient and safe manner.
  • Maintain correct van stock.
  • Ensure all parts taken from stock to fulfil customer orders are invoiced before they are removed from the stores area, hence keeping stock physical against screen correct.
  • Answer all incoming both internal and external telephone calls and take ownership of those calls.
  • To promptly deal with customer orders received over the trade counter or via post, telephone or sales staff.
  • To suggest appropriate product alternatives if applicable and to take advantage of all add on selling opportunities to maximise sales and profit whilst maintaining the highest levels of customer satisfaction and confidence.
  • To be highly proactive in cultivating and achieving additional telephone sales, particularly during quiet periods.
  • To nurture customer business covering all product ranges to achieve individual and depot profit targets, and to participate and maximise all marketing and promotional offers to achieve desired results.
  • To be fully aware and adhere to the company policy on cash, cheque and credit card transactions received on behalf of the company.
  • Strictly adhere to company credit control procedures.
  • Complete all required administration accurately, effectively and on time.
  • Be familiar with the appearance and purpose of all parts and use catalogues and price lists to identify parts to meet customer requirements.
  • Perform parts department stock checks when required.
  • Keep price lists up to date.
  • Operate a forklift truck in a safe and responsible manner.
  • Always present a professional image.
  • Carry out all work practices in line with the Company Health and Safety Policy.
  • Meet and exceed customer expectations whilst maintaining profitability.
  • Contribute to overall success through teamwork and good communication within the Company.
  • Maintain high standard of cleanliness and housekeeping.

Skills and Qualifications:

  • Full UK Driving Licence
  • Previous experience in a similar role

Location: Thatcham

Salary: £20,000 to £25,000 per annum

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