Operations Supervisor – Cargo

Location : Dover, Kent, England
Job Ref : JA860
Consultant : James Alexander
Sector : Transport, Logistics
Salary : £34,000 - 34,001 per year


JA860 – Operations Supervisor

Location – Dover

Salary – C£34K


We are currently recruiting for an Operations Supervisor to join our client’s busy team. The successful candidate will plan, maintain, and oversee all operations/labour within the Port of Dover operation, be it on board the vessel or landside. To provide a complete, efficient service to the POD Cargo customers whilst remaining within the set budgetary restraints.

Key Responsibilities

  • Prepare and follow meticulous pre-planning procedures of plant and human resources, in-order-to ensure discharge and loading operations are effective within the prescribed time scales and with budgetary restrictions.
  • Responsible and accountable for the container operation, to ensure that they are devanned according to the customer requirements.
  • Responsible for the control and correct use of the terminal cold store’s including chamber monitoring, temperature control and structural condition, whilst conforming to all statutory requirements.
  • Responsible for the safety and security of staff and other personnel associated with the operation, whilst conforming to all POD Cargo and statutory requirements.
  • The jobholder will be a champion for change.
  • The jobholder will be a champion of Health & Safety.
  • The jobholder will also be required to liaise with and monitor the performance of suppliers and contractors selected by POD Cargo to deliver any services or equipment on its behalf.
  • Support the Training Supervisor and Planning Manager in identifying and specifying the required training needed for the Stevedores.
  • Oversee the day-to-day operational activities.
  • Liaise with internal and external suppliers, customers, and contractors.
  • Implement safety checks, ensure risk assessments are carried out and monitor all health & safety issues related to the Safe use of plant equipment, attachments, and associated contractors.
  • Ensure that equipment is serviceable and safe and report all defects for remedial action without delay.
  • Ensure all Key Performance Indicators (KPI) are monitored and met.
  • Agree, install, and maintain high standards of performance, behaviour and appearance within the Cargo Stevedores team.
  • Carry out all duties in compliance with POD Cargo policies and procedures and Operating procedures.
  • Be responsible for the identification and management of risks, both hazardous and opportunistic and to actively promote a risk awareness and safety culture in accordance with the Company’s risk management and health & safety policies.
  • Carry out investigations where there is a need following either an accident, incident or near miss.
  • To comply with environmental instructions and to identify potential risks to the environment, or areas where environmental impact can be reduced.
  • To raise quality non-conformances via the reporting system where an issue has been identified where customer services or statutory requirements are being affected.

Skills and Qualifications

  • Previous supervisory experience within a Cargo facility or similar
  • Experience of discharging/loading vessels within tight deadlines
  • Have sound knowledge of cargo slinging and lifting techniques
  • Maintain optimum productivity
  • Have excellent planning and delegation skills
  • Be computer literate and proficient in MS Office
  • Good interpersonal, negotiation and conflict resolution skills
  • Be physically fit and be able to climb ladders and work at heights
  • GCSE in Maths and English or equivalent

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