IT Manager

Location : Farnham, Surrey, England
Job Ref : DS583
Consultant : Dan Stubbins
Sector : IT, Internet
Salary : £40k - 45k per year

Description

IT Manager

Location: Farnham, Surrey

Salary: £45,000

Overview:

First Military Recruitment are currently seeking an IT manager on behalf of one of our clients.

The purpose of the role is to support the development and maintenance of the group’s eCommerce websites and IT systems.  To oversee the provision of an excellent IT offering to our customers and ensure a robust internal IT infrastructure to support the future growth of the business.

It will be managing small/medium projects or customer integrations and ensuring the continuous improvement of business workflow and tools for internal and external use.

Duties and Responsibilities:

  •          Support the IT team in onboarding and supporting new customers with integrations on various ecom/marketplace platforms
  •          Support of BD team keeping them aware of latest developments and IT integrations
  •          Manage the continuous improvement of company tools and customer IT offerings
  •          Take ownership of the company’s shipping integrations and provide updated Shipping Matrix to the business on a regular basis
  •          Support the launch and continuous improvement of all e-commerce sites and Apps, including those for our joint venture partners and licensees
  •          Become an expert in our Management of the Order management System (OMS) an Custom Product Platform (CPP) understanding how they work and integrate with ECOM platforms for our internal use and that of our customers
  •          Ensure that the Order Management System is working effectively across all JV locations, and that the IT infrastructure to support global fulfilment is robust
  •          Work with external IT companies to ensure that we are getting VFM for all support and development services
  •          Understanding and implementation of security and data protection, including GDPR
  •          Testing and ensuring all our IT/Ecom tools are operational and fit for purpose
  •          Monitoring and maintenance of product data to ensure it is populated for relevant ecom feeds / VPW
  •          Managing IT customer queries and support via Zendesk
  •          Fully learn and understand the IT offerings integration workflow with each ecommerce platform and/or marketplaces
  •          Supporting and proactively improving the production workflow system

Desired Experience

  •          Understanding of API integrations and some experience managing in some format
  •          Managing internal or external development teams
  •          Managing multiple small/medium projects concurrently
  •          Knowledge and working experience with Content Management tools and e-commerce platforms particularly WordPress/Shopify, Magento, SquareSpace and/or Etsy preferable
  •          Experience with different social networks
  •          Understanding of how business; operates with marketplaces such as ebay/amazon etc 
  •          Experience of managing an internal/external team within an IT function
  •          Business Workflow: understanding ecommerce to production/warehousing workflow  
  •          Decision making
  •          Problem solving skills
  •          Excellent written and verbal communication skills
  •          Strong organisational skills including attention to detail and multi-tasking skills
  •          Comfortable communicating at a senior stakeholder level and presenting to customers, groups of all sizes including internal and external stakeholders
  •          Well-developed interpersonal skills
  •          Ability to motivate people

IT Manager

Location: Farnham, Surrey

Salary: £45,000

Request Callback