Internal Sales

Location : Cirencester, Gloucestershire, England
Job Ref : EJ675
Consultant : Edward Jeffs
Sector : Sales
Salary : £25k - 30k per year

Description

EJ675 – Internal Sales

Location: South Cerney

Salary: £25,000 to £30,000

Overview:

First Military Recruitment are currently recruiting for an Internal Sales position on behalf of one of our clients.

This role includes administrative functions that are required to deliver excellent customer service working to the company SLA agreements and supporting reporting activities and other customer facing activities.

Adhering to company policy and working to the company ISO Quality Management system (9001 certification) and company security management system (27001 certification) at all times.

Duties and Responsibilities:

  • To manage the sales order process from receipt of PO from customer through to Supply Chain Team including quality checks and error resolution.
  • Daily customer back order and invoice reporting.
  • Assist with managing the RMA process.
  • Ensure the CRM system is used and updated.
  • In-depth understanding of systems and processes.
  • To assist with basic level quotations and queries.
  • To have an excellent working relationship with account management, supply chain and renewals functions.
  • You may be required to undertake other general duties, as required by business needs, details of which will be provided to you at the time the duties are required.

Skills and Qualifications:

  • Professional and effective communication skills.
  • High regard for customer service along with priority management and the ability to multitask.
  • Numerate with good attention to detail.
  • Proficient in MS applications including Excel, Word and Outlook.
  • Good relationship building.
  • Previous experience of IT systems for quotation, order entry, CRM.
  • A knowledge of product set would be desirable but not essential.
  • Calm under pressure.
  • Driven and self-motivated with the ability to work on own initiative.
  • Commitment to the delivery of tasks, often under pressure and to deadlines.
  • A team player & collaborative approach.
  • Maintains a professional disposition at all times.

Location: South Cerney

Salary: £25,000 to £30,000     

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