Head of Distribution Operations

Location : Birmingham, West Midlands, England
Job Ref : EJ649
Consultant : Edward Jeffs
Sector : Transport, Logistics
Salary : £0 per year


EJ649 – Head of Distribution Operations  

Location: Birmingham

Salary: £Competitive


First Military Recruitment are currently seeking a Head of Distribution Operations. Our client are the largest independent home appliance and spare parts distribution organisation within the UK working with a number of household brands.

As Head of Warehouse Operations the role will involve ensuring the efficient and cost effective running of the warehouse operation to agreed budget and service levels.

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities:

  • Overseeing operations within the warehouse
  • Ensuring all trade, express, UK consumer and international orders are dispatched within KPI’s
  • Implementing best practice at the site and ensure the continuous improvement of all processes & services
  • Control labour costs to the lowest practicable levels whilst delivering against objectives
  • Implement best practice at the site and ensure the continuous improvement of all processes and services
  • Work with other Heads of Operations to maximise resources and achieve site objectives
  • Ensure the health, safety and welfare of all company employees and contractors

Skills and Qualifications:

  • Experience of delivering effective high volume, high service level outbound operations
  • Experience of managing a team of shift Managers
  • Managing projects through to completion
  • Experience in leading and managing change
  • Proven management skills with the ability to optimise team performance and development
  • Knowledge and experience of health and safety management
  • Worked within an e-Commerce business
  • Experience of FMCG and 3 party carriers
  • NEBOSH or similar H&S qualification
  • Experience of both B2B and B2C operations


  • Free on-site parking
  • 34 days annual leave (including bank holidays)
  • Pension scheme
  • Access to over 250 discounts including high street and online shopping, travel, technology, entertainment, food and drink and many more via Perkbox
  • Potential to win access to Football tickets for Birmingham City home games
  • Staff discounts on all products

Location: Birmingham   

Salary: £Competitive

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