Field Service Engineer

Location : Leatherhead, Surrey, England
Job Ref : EJ664
Consultant : Edward Jeffs
Sector : Engineering, Manufacturing
Salary : £33k per year

Description

EJ664 – Field Service Engineer

Location: Leatherhead – Travel across South

Salary: £33,000 + overtime and vehicle

Overview:

First Military recruitment are currently seeking a Field Service Engineer on behalf of one of our clients.

Due to growth and expansion plans, our client is looking to recruit a Service Engineer to provide customer support and technical back up to customers who are in markets such as universities, pharmaceuticals, food production, print, data centres, cold stores and climate chambers, as well as to HVAC consultants and contractors.

Our client encourages applications from ex-military personnel however candidates from all backgrounds will be considered.

Duties and Responsibilities:

  • Providing regular and routine field service, maintenance and troubleshooting for planned maintenance contract customers. 
  • You will work closely with the planned maintenance co-ordinator to ensure visits are scheduled efficiently and effectively and, as such, will be required to attend the offices in Leatherhead on a regular basis.
  • You will also be required to attend breakdown, servicing and commissioning to customers, and to assist with installation work and training from time to time.
  • Responding to technical calls over the phone and email.
  • Provide technical/service support within the office to cover holidays and other absences.
  • Promoting products and services over the phone and on-site during service visits.
  • The right candidate will grow with the business and shall have the opportunity to expand their role in the direction that they are best suited.

Skills and Qualifications:

  • Previous experience as a Service Engineer with relevant supporting qualifications.
  • You will be a hardworking and motivated individual, capable of communicating well with customers offering technical advice and assisting with fault finding on installed equipment. 
  • Be able to take responsibility for technical fault finding and service support.
  • Be willing to undertake regular comprehensive product training with the manufacturer and in-house.
  • Hold a full driving licence.
  • Be capable of problem solving.
  • Be willing to go the ‘extra mile’ and realise that this is more than just an 08.30 – 17.30 job.

Location: Leatherhead – Travel across South

Salary: £33,000 + overtime and vehicle   

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