Field Service Engineer

Location : Hertfordshire, England
Job Ref : JB39
Consultant : James Bird
Sector : Engineering, Manufacturing
Salary : £15 - 18 per hour


JB39: Field Service Engineer

Location: Hertfordshire

Salary: £15.00 – £18.00 per hour


First Military Recruitment are currently supporting one of our established and expanding businesses in the search for a Field Service Engineer.
To provide onsite customer support to our range of machinery within the region, with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs and inspections.

Our client is keen to offer opportunities to Ex-Military personnel, but all applications will be considered.

Duties and Responsibilities:

  • Investigate, diagnose and resolve customer reports of technical problems with equipment.
  • Service a wide variety of machines both on and off site.
  • Ability to work independently to troubleshoot and solve problems.
  • Complete job cards to a high standard promptly and within a given timeframe.
  • Complete paperwork and timesheets in a timely manner.
  • Request parts efficiently and effectively.
  • Good customer service skills.
  • Develop and maintain good working relationships with internal and external customers.
  • Supervise Apprentices, when required, to ensure that a high quality of work and safe working procedures are maintained.
  • Ensure compliance with relevant procedures when repairing and inspecting equipment.
  • Ensure work/personal equipment complies with all safety standards.
  • Always present a professional image.
  • Take responsibility for health and safety of self, colleagues and customers in line with the Company Health and Safety Policy.
  • All Engineers must ensure that their own tools are safe and legal to use.
  • No lifting equipment (including straps, trolley jacks etc) must be supplied by the Engineer, these items are provided by the Company.

Skills and Qualifications:

  • Solid mechanical aptitude.
  • Ability to service a wide range of heavy tracked plant JCB machines.
  • Investigate & diagnose technical problems, which involve climbing on top & underneath the heavy plant machinery.
  • Heavy Lifting.
  • Lone working.
  • Excellent verbal, written and critical thinking skills.
  • Proficiency with MS Office.
  • Interpersonal relationships/ Customer awareness/ Commercial awareness.
  • Efficiency.
  • Ability to work without supervision.

Location: Hertfordshire

Salary: £15.00 – £18.00 per hour

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