2nd Line Support Engineer

Location : Hastings, East Sussex, England
Job Ref : AL296
Consultant : Alex Lyons
Sector : IT, Internet
Salary : £25k - 30k per year

Description

2nd Line Support Engineer

Location: Hastings

Salary: £25,000 – £30,000

Overview:

First Military Recruitment are currently seeking a Network Engineer on behalf of one of our clients.

This is a full time position providing managed services to clients across the UK.

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities:

  • Providing support to business clients, in particular those requiring Microsoft Cloud Services.
  • Data centre hosting and server infrastructure, alongside business grade connectivity.
  • Serving as a helpdesk function.

Skills and Qualifications:

  • At least 5 years’ experience of working in an IT based technical role.
  • A proven track record in delivering customer projects on time.
  • Experience of delivering technical support to customers in a cloud environment.
  • An excellent understanding of IP networking and security.
  • Problem solving skills with the ability to think independently.
  • Good communicator with strong customer care skills, including the ability to think commercially.
  • Must be a team player as the candidate will be expected to work closely with the sales and provisioning teams, as well as technical colleagues.
  • Ability to live company values, follow company processes, and record information accurately.
  • Numerate and literate with an excellent attention to detail.
  • Full UK driving licence.

Location: Hastings

Salary: £25,000 – £30,000

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