2nd Line IT Support Engineer

Location : Hastings, East Sussex, England
Job Ref : AL300
Consultant : Alex Lyons
Sector : IT, Internet
Salary : £22k - 28k per year

Description

2nd Line IT Support Engineer

Location: Portsmouth

Salary: £22,000 – £28,000

Overview:

First Military Recruitment are currently seeking a 2nd Line IT Support Engineer on behalf of one of our clients.

As a 2nd Line IT Support Engineer, you will be part of a team who are responsible for delivering IT & Unified Comms projects on a weekly basis to clients across the region. You will also be able to provide these businesses with technical IT support as required.

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities:

  • Researching and deploying infrastructure improvements.
  • Completing technical tasks as part of client’s IT projects.
  • Providing clients with 2nd Line technical assistance.
  • Assisting and supporting 1st & 3rd Line engineers.

Skills and Qualifications:

  • Microsoft Server Environments – 2016/2019.
  • Microsoft Desktop Environments – 8/10.
  • Microsoft Office 365.
  • Virtualisation Technologies – HyperV/VMware.
  • Network Troubleshooting – DNS/DHCP/VPN/NAT.
  • Network Diagnostics – Routers/Switches.
  • Have a minimum of two years of working on a support desk or in an IT role.
  • Be able to work to and hit agreed upon SLAs.
  • Be comfortable in assisting less experienced colleagues.
  • Have a full driving licence.

Desirable:

  • Microsoft Azure experience.
  • Linux experience.
  • Experience and knowledge of PowerShell scripting.
  • Attained industry accreditations.

Location: Portsmouth

Salary: £22,000 – £28,000

 

 

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